Legal

Privacy Policy

Choudrey Cinematics is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information.

Last updated:

1.

Who We Are

Choudrey Cinematics is a photography and cinematics studio based in Birmingham, UK. Our registered address is 65 Lyncroft Road, Birmingham, B11 3EJ. You can contact us at [email protected]. For the purposes of UK data protection law, Choudrey Cinematics is the data controller responsible for your personal data.

2.

What Data We Collect

We may collect and process the following personal data: your name, email address, phone number, and any other information you provide when you contact us via our enquiry form or by email. We may also collect technical data such as your IP address, browser type, and pages visited when you use our website. We do not collect any special category data unless you voluntarily provide it as part of your enquiry.

3.

How We Use Your Data

We use your personal data to respond to your enquiries and provide our photography and cinematics services; to send you information about your booking, session, or gallery delivery; to fulfil our contractual obligations to you; and to comply with our legal obligations. We will not use your data for automated decision-making or profiling. We will not send you marketing communications without your explicit consent.

4.

Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR: Contract — processing is necessary to perform a contract with you or to take steps at your request before entering into a contract. Legitimate interests — processing is necessary for our legitimate interests in running our business and responding to enquiries, where these interests are not overridden by your rights. Legal obligation — processing is necessary to comply with a legal obligation. Consent — where we have obtained your explicit consent, for example to send marketing communications.

5.

How We Store and Protect Your Data

Your personal data is stored securely and is only accessible to authorised personnel. We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to two years. Client data relating to completed bookings is retained for up to seven years for accounting and legal purposes.

6.

Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted third-party service providers who assist us in operating our business, such as email and gallery delivery platforms, strictly for the purposes described in this policy. All third parties are required to handle your data securely and in accordance with applicable data protection law. We may also disclose your data where required to do so by law or by a regulatory authority.

7.

Cookies

Our website may use cookies to improve your browsing experience and to analyse site traffic. Cookies are small text files placed on your device. You can control and delete cookies through your browser settings at any time. Where we use non-essential cookies, we will ask for your consent before placing them. For more information about how we use cookies, please refer to the cookie notice displayed when you first visit our site.

8.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data: the right to access a copy of the data we hold about you; the right to rectification of inaccurate or incomplete data; the right to erasure ('right to be forgotten') in certain circumstances; the right to restrict processing in certain circumstances; the right to data portability; the right to object to processing based on legitimate interests; and the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

9.

Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). You can contact the ICO at www.ico.org.uk or by calling 0303 123 1113. We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO, so please reach out to us first.

10.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

11.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at: Choudrey Cinematics, 65 Lyncroft Road, Birmingham, B11 3EJ. Email: [email protected].

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